Yeneta Ethiopia Tours: Privacy Policy
Effective Date: April 30, 2025

Welcome to Yeneta Ethiopia Tours! Please read the following privacy policy carefully before booking and participating in any of our tours or services.

At Yeneta Ethiopia Tours, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services or interact with us online or offline.

1. Information We Collect

We may collect the following types of personal data:
Contact Information: Name, phone number, email address, and billing details.
Travel Preferences: Dietary restrictions, language preferences, and interests.
Payment Information: Payment method details (via secure third-party processors).

2. How We Use Your Information

We use your information to:
Process bookings, payments, and cancellations
Customize and improve your travel experience
Provide customer support and respond to inquiries
Send tour-related communications and important updates
Ensure the safety and health of our clients during tours

3. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share information with:
Trusted partners such as hotels, airlines, and local service providers solely to fulfill your travel bookings
Payment processors (e.g., PayPal, Zelle, Venmo) for secure transactions
Authorities, when required by law or to protect our rights, safety, or property

4. Data Protection

We implement physical, technical, and administrative security measures to safeguard your information. Only authorized staff members have access to your data, and all third-party providers are required to meet our privacy standards.

5. Your Rights

As a customer, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us at [email protected].

6. Data Retention

We retain personal information only as long as necessary to provide our services and comply with applicable laws. When data is no longer needed, we securely delete or anonymize it.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a new effective date.
If you have any questions or concerns regarding this Privacy Policy, please contact:

Yeneta Ethiopia Tours
📧 Email: [email protected]
📞 Phone: +251 947 343 484 / +251 967 171 117